Where is your order shipped from?
GreekShops.Com maintains two shipping centers, one in the US (California)
and one in Greece (Athens). These facilities allow us to select the
closest shipping origin based on your delivery address. Our US shipping center
covers the US, Canada, South America, Oceania, and Asian destinations. Orders
delivered to European, African, and Middle Eastern addresses, are typically
shipped from Athens, Greece. When an item is not available in the closest
GreekShops.com location then GreekShops.com expedites your shipment by shipping
from the shipping center that can fulfill your order.
How is your order shipped?
Our standard shipping method is via Standard US Mail, US Priority Mail, Global
US Priority Mail or the Greek Postal Service. Typical delivery time for most US
and European addresses is 5 to 7 business days. For items that require special
packaging and handling (i.e. statues, ceramics, etc.) please allow 6 to 10
business days. If Express Service is required GreekShops.com offers to make
arrangements to deliver products via Airborne Express, UPS (also available from
Greece), or Federal Express (also available from Greece). Most GreekShops.com
products can be shipped Next-Day or Two-Day delivery. Additional shipping fees
for Express Service will be required. To inquire about express delivery options
for your order, please contact us at
[email protected].
Please include your order number with you inquiry.
Certain heavy items, such as statues, may require special shipping arrangements
via Air Cargo or Ground shipping. If such a need arises, one of our agents will
contact you upon receipt of your order.
Can I insure my shipment?
If your order is shipped to a US address from our US fulfillment center, then
we can make arrangements for insurance. International postal restrictions do
not allow us to offer insurance for orders sent from Greece or orders shipped
from the US abroad.
If you are seriously concerned about your order getting lost or your items
being damaged in transit, please contact us at
[email protected] to make arrangements for shipment via registered
mail and postal insurance (when available).
NOTE: We regret that we cannot refund
shipping costs under any circumstances, except for the case of shipping the
wrong items.