Search FAQ:   All Topics

Please select from one of the topics below:

Shipping

Where is your order shipped from?
How is your order shipped?
Can I insure my shipment?
How can I determine the shipping cost for my order?
I just placed an order and noticed that the shipping address is wrong.
My postage (shipping) cost seems too high.
Save on Shipping for Los Angeles area residents
My tracking number is not working. It does not show any relevant information.
How do I know that Greekshops.com has mailed my order?
I am trying to track my shipment without success

Ordering

Do you accept payment by check?
Can I order by Mail?
Do you have a paper catalog?
My postage (shipping) cost seems too high.
What are promotionals codes?
I still have not received my account number.

Customer Support

How do I contact customer support by phone?
Do you have a toll-free number?
How do I locate my Order ID?
I have left a phone message or emailed you. How soon will I hear from you?

Returns and Exchanges

What is the Return policy for products purchased at your store?
Getting Started with a Return or Exchange
How long does it take to complete a Return or Exchange

Mailing List

Why should I sign up to your eMailing List
How do I unsubscribe from your eMail List?